Carpets & Flooring in Kent | Bay Carpets & Flooring, New Romney

Charley Gallagher

Amazing service, friendly and very helpful! Job was done professionally and quickly. will be using again in future.

Linda Ede

Very friendly great service would recommend them

Christine West

Once again, a great experience with Bay Carpets. We had to do some remedial work to the floor boards when Trevor arrived so he left to do another job whilst we fixed our problem and then returned a few hours later to compete the flooring. It was totally our fault but Trevor and Josh and Mark in the office very kindly ensured the job was completed that same day. That's what we call service and why we will always use Bay Carpets for our flooring needs.

Amy

Brilliant service from start to finish. Lots of options of flooring to choose from and able to take home the samples to test them in the room. Very happy with the fitting and finish of the floor. Will recommend to others. A lovely family run company. Thank you

Sharon Bryant

Absolutely! I was worried about the lethal metal grippers coming through all my rooms thin worn carpet (shredding my sock as I walked over it), also how could they work around my house full of furniture. I was reassured on Mark's visit, and no problem selecting (light honey/light green) carpet. With stair runner edging in darker green. They order direct from manufacturer, good price. They would sort moving furniture. Liaised with Josh throughout. 5 weeks later, wow!! Stairs template, furniture moving, removing old and laying new was lead by Sam. All were punctual, polite, organised and neat. I need a carpenter to trim off bottom of some doors (due to lovely, luxurious underlay) as doors hard to move over it, and they know someone who can help! I recommend Bay Carpets - family run - well done team!!

Rachel Beasley

I would highly recommend using Bay Carpets. They have just installed a new stair and two bedroom carpets at my mum’s property. They were kind, considerate and very professional. Any questions they dealt with very swiftly thank you. August 2026- Review for Carol Beasley Very pleased with the excellent service received from Bay carpets. The flooring was installed very professionally by the friendly and helpful fitter. We are delighted with the results highly recommend. Thank you

Christopher Biggs

Great company to deal with, the whole family give tremendous quality of product, admin support and installation. They have just done a small hall carpet for us but in the past have done a whole flat and all the common parts in our block at Littlestone, so they can tackle small to large projects with the same professionalism. We will no doubt be back.

Ken Hopkins (Just the cook)

This is the second time we’ve used Bay Carpets and, once again, we’ve been really pleased with the whole experience. This time they carpeted a bedroom, stairs and landing, including removing and disposing of the old carpet and fitting the new. From the initial visit to the shop in New Romney through to the fitting, everyone was knowledgeable, friendly and engaging. What particularly impressed me was the time taken in the shop to explain how the carpet would be cut to make the most efficient use of the roll. With a bedroom, stairs and landing to accommodate, it was almost a game of Jenga, working out the best combination of cuts to minimise waste and get the best value from the carpet. We were kept informed throughout, the fitters were tidy and considerate while working in the house, and everything was left looking great. Having now used Bay Carpets twice, I’d have absolutely no hesitation in recommending them.

Andrew Pearce

Excellent service from showroom to fitting

Jean Jones

I would highly recommended Bay carpets, they are both professional & caring. They have just laid my stair carpet and I am over the moon with it. Top quality and looks great. The workers were very considerate of our property and courteous & polite at all times. Thank you Bay Team for your service.👍👍👍